Cookie Policy

This Cookie Policy explains how VALIE uses cookies and similar technologies when you use the VALIE website and client portal.

VALIE is a trading name operated by Jake Vale as a sole trader.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website.

They can be used for purposes such as:

• keeping you signed in;
• maintaining secure website sessions;
• remembering certain choices;
• protecting forms and accounts;
• understanding how a website is used;
• supporting advertising or marketing.

Not every website uses every type of cookie.

2. How VALIE uses cookies

VALIE currently uses cookies primarily where they are necessary for the website and client portal to function securely.

These may include cookies used for:

• maintaining authenticated login sessions;
• keeping client and administrator sessions secure;
• supporting account authentication;
• preventing unauthorised access;
• protecting forms and other website functionality;
• maintaining essential application state.

These cookies are considered necessary for the operation and security of the service.

3. Strictly necessary cookies

Strictly necessary cookies are required for important website functions.

For example, VALIE may use a session cookie to identify an authenticated user while they move between pages of the client portal.

Without these cookies, features such as secure client login may not work correctly.

Because these cookies are necessary to provide the service or maintain its security, they generally do not require prior consent.

However, we still provide information about their use through this policy.

4. Current cookie categories

VALIE currently intends to use the following category of cookies:

Essential and security cookies

These cookies support functions such as:

• secure login sessions;
• client portal authentication;
• administrator authentication;
• session management;
• security controls;
• essential website functionality.

They are not used to build advertising profiles or track users across unrelated websites.

The exact technical cookie names may change as the website and security configuration develop.

5. Analytics cookies

VALIE does not currently use non-essential analytics cookies on the website.

If analytics services are introduced in the future, this policy will be updated.

Where consent is required, analytics cookies will not be placed until the user has made the appropriate choice.

6. Advertising and marketing cookies

VALIE does not currently use advertising or behavioural marketing cookies.

We do not currently use cookies to:

• create advertising profiles;
• track you across unrelated websites;
• deliver personalised third-party advertising.

If this changes, appropriate information and consent controls will be introduced before those cookies are used where required.

7. Third-party content

Some websites use third-party content such as:

• embedded videos;
• maps;
• social media widgets;
• external booking systems;
• payment services.

These services can sometimes place their own cookies.

VALIE does not currently intentionally include third-party content that requires non-essential tracking cookies.

If such services are introduced, the cookie information and consent mechanism will be reviewed and updated.

8. Managing cookies

You can manage or delete cookies using your browser settings.

Most browsers allow you to:

• view stored cookies;
• delete cookies;
• block cookies;
• block cookies from particular websites;
• clear cookies when the browser closes.

Blocking essential cookies may prevent parts of the VALIE website or client portal from working correctly.

For example, disabling session cookies may prevent you from remaining signed in.

9. Cookie consent

VALIE does not currently require a marketing-style cookie consent banner because the website is not intended to place non-essential analytics or advertising cookies.

If VALIE begins using cookies that require consent, an appropriate consent mechanism will be introduced before those cookies are activated.

Users will be given a genuine choice where consent is required.

10. Similar technologies

Some website functionality may use technologies similar to cookies, including browser session storage or other local storage mechanisms.

Where these technologies are used for the same purposes as cookies, VALIE will treat them consistently with applicable privacy requirements.

11. Changes to this Cookie Policy

VALIE may update this Cookie Policy if:

• website functionality changes;
• new services are introduced;
• analytics or marketing technologies are added;
• legal or regulatory requirements change.

The latest version will be published on the VALIE website together with the date it was last updated.

12. Contact

If you have questions about the use of cookies or privacy at VALIE, contact: